Fig | Mint Coop

Help center

Answers to the things people ask most. If yours isn’t here, we’re a short message away.

Ordering & delivery

Why is my order split by vendor?

Every vendor prepares and sends its own items, so a basket from three shops travels as three separate orders. Your cart and checkout group items by vendor, so you can see exactly what comes from where.

Can I collect instead of having it delivered?

Yes. At checkout each vendor offers standard delivery or free pickup, and you choose per vendor — so you can have the bread delivered and collect the vegetables.

How much is delivery?

Each vendor sets its own delivery fee, shown next to that vendor at checkout. Pickup is always free.

Your cart & account

Do I need an account to look around?

No. You can browse everything and fill a cart without signing in. You’ll need an account to check out.

Will my cart still be there later?

Your cart is saved on the device you’re using, so it survives closing the tab. It won’t follow you to another phone or computer.

I can’t remember my password

Use the “Forgot password?” link on the sign-in page. We’ll email you a code to set a new one.

Selling with us

How do I sell on Fig | Mint?

Fill in the vendor application with your shop name and a short description of what you grow, bake or make — a couple of sentences so we have something to go on.

What happens after I apply?

A person reads every application by hand. We’ll email you when there’s a decision, usually within a few days.

Still stuck?

If your question isn’t here, send us a message and a person will get back to you.

Contact us